GAP contracts do not cover any amounts for which the customer should be reimbursed by someone else. Oftentimes tax amounts on the totaled vehicle are sent after-the-fact by an insurance company. We take account of it in the settlement amount and you should check with your insurance company on when they will reimburse you.
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18. Why is the police report necessary?
Gap is a total loss product so the police report verifies that a total loss has occurred and is a document we are required to collect in order to adjudicate the claim. If your insurance company doesn’t have a copy of your police report than you will have to contact the police department directly. In…
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19. Why is a valuation report and an insurance settlement worksheet required?
The valuation report shows how the insurance company identified the value of your vehicle and shows the vehicular information along with options and comparable vehicles that were used by the insurance company to come up with the settlement amount. The settlement worksheet will show the breakdown of how the insurance company arrived at the settlement amount and…
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20. CAN I TRANSFER MY GAP COVERAGE?
GAP Waivers are an amendment to the retail installment contract that was signed at the time the vehicle was purchased. If the retail installment contract is canceled or terminated, the GAP Wiaver also terminates and cannot be transferred.
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